Cathay Pacific’s “AI Flight Secretary”
How AI Helped Travelers Move from Uncertainty to Action. GOLD WINNER –AI FOR BETTER MARKETING 2026 Cathay Pacific – AI Flight Secretary: Winning the Conversion WarSubmitted by Zenith Taiwan CASE STUDY SUMMARY Travel decisions are often shaped by uncertainty. Consumers compare destinations, evaluate budgets, consider schedules, and weigh competing priorities before deciding whether to book. […]
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